Privacy Policy

We take data protection seriously

Protecting your privacy when processing personal data is important to us. When you visit our website, our web servers generally record your internet service provider's IP address, the website from which you visit us, the pages you visit on our website, and the date and duration of your visit. This information is required for the technical delivery of the website and secure server operation. We do not carry out a personalised analysis of this data.

If you send us data using the contact form, that data is stored on our servers as part of data backup. We use your data solely to process your enquiry. Your data is treated as strictly confidential and is not passed on to third parties.

Personal data

Personal data is information relating to you, including your name, address and email address. You do not need to provide personal data simply to visit our website. In some cases, we require your name, address and further information in order to provide the requested service or respond to your enquiry. We store only the information you provide automatically or voluntarily.

When you use one of our services, we generally collect only the data required to provide that service. We may ask for additional information, but providing it is voluntary. Whenever we process personal data, we do so in order to provide our services or pursue our legitimate business purposes.

Automatically stored data and server log files

The website provider automatically collects and stores information in server log files transmitted by your browser. This may include the date and time of the request, the requested file, the referring page, access status, browser and operating system, the full IP address of the requesting device and the volume of data transferred.

This data is not combined with other data sources. Processing is based on Article 6(1)(f) GDPR and our legitimate interest in improving the stability and functionality of the website. For technical security, particularly to defend against attacks on the web server, this information is stored temporarily. After no more than seven days, the IP address is shortened at domain level so that it can no longer be linked to an individual user. Anonymised data may also be processed for statistical purposes.

Cookies

When you visit our website, information may be stored on your device in the form of cookies. Cookies are small files transferred by an internet server to your browser and stored on your device. The legal basis for cookies used on the basis of legitimate interests is Article 6(1)(f) GDPR.

You can visit our website without accepting optional cookies. You can prevent recognition on a future visit by changing your browser settings to reject cookies. Please consult your browser instructions for the relevant procedure. Rejecting cookies may restrict the use of certain areas of the website.

Google Analytics with anonymisation

The German privacy policy states that this website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies that enable analysis of website use. Information generated by these cookies, including the time, place and frequency of visits and the IP address, may be transferred to and stored by Google.

IP anonymisation is used so that the IP address is shortened by Google within European Union member states or other states party to the Agreement on the European Economic Area before transmission. Google uses this information to evaluate website use, compile reports on website activity and provide related services.

You can prevent cookies from being stored by selecting the appropriate browser settings. Google also provides a browser add-on that gives users additional control over the data collected by Google Analytics: Google Analytics Opt-out Browser Add-on.

Google Maps

The German privacy policy states that this website uses Google Maps to display maps and provide directions. When Google Maps is used, data may be collected, processed and used by Google, its representatives or third-party providers. Google's applicable terms of use and privacy information apply.

Security

We have implemented technical and administrative security measures to protect personal data against loss, destruction, manipulation and unauthorised access. Our employees and service providers are obliged to comply with applicable data protection laws.

Where personal data is collected and processed, it is encrypted before transmission. Our security measures are subject to ongoing improvement, and our privacy information is reviewed regularly.

Your rights

Subject to the requirements of applicable data protection law, you have the right to information, rectification, erasure, restriction of processing, objection to processing, data portability and the right to lodge a complaint.

Right of access:
You may request information about whether and to what extent we process your data.

Right to rectification:
If the data we process is incomplete or inaccurate, you may request its correction or completion at any time.

Right to erasure:
You may request erasure where data is processed unlawfully or processing disproportionately interferes with your legitimate interests. Statutory retention obligations or other legal grounds may prevent immediate erasure.

Right to restriction of processing:
You may request restriction if you dispute the accuracy of the data while it is being verified, if processing is unlawful but you oppose erasure, if we no longer require the data but you need it for legal claims, or if you have objected to processing pending review.

Right to data portability:
You may request data that you provided to us in a structured, commonly used and machine-readable format where processing is based on consent or a contract and is carried out by automated means. Where technically feasible, you may request direct transmission to another controller.

Right to object:
If we process your data on the basis of legitimate interests, you may object at any time. We will then cease processing unless compelling legitimate grounds override your interests, rights and freedoms or processing is necessary for legal claims. You may object to processing for direct marketing at any time without giving reasons.

Right to lodge a complaint:
If you believe that the processing of your data infringes German or European data protection law, please contact us so that the matter can be clarified. You also have the right to contact the competent data protection supervisory authority. We may request additional information to confirm your identity when you exercise your rights.

Changes to this privacy policy

We reserve the right to update this privacy policy where required by new technologies or legal developments. Please ensure that you are viewing the current version. Material changes will be announced on our website.